Frequently Asked Questions

Find answers about sonomono® Natto Powder Capsules. Learn about subscriptions, delivery, returns, and more for a seamless wellness experience.

Natto is a traditional Japanese food made from fermented soybeans. It's known for its health benefits and is a good source of protein, fiber, and probiotics.

Natto offers many health benefits. It promotes beneficial gut bacteria, aids digestion, and boosts immunity. Natto also supports heart health by lowering blood pressure, reducing bad cholesterol, and improving blood flow. Its anti-inflammatory properties may reduce chronic disease risk, and its high vitamin K2 content helps strengthen bones. Adding natto to your diet can be a simple way to support digestion, heart health, and bone density.

Sonomono Natto capsules deliver the beneficial components of Natto in a convenient form, allowing for easy absorption and digestion.

While Natto is generally safe, some individuals may experience digestive discomfort. It's best to consult a healthcare provider if you have concerns.

The recommended dosage is 3 capsules per day with a full glass of water, ideally with food

Store Natto capsules in a cool, dry place away from direct sunlight to maintain their potency and freshness.

Yes, Natto capsules can generally be taken with other supplements, but it's advisable to consult with a healthcare professional for personalised advice.

Results may vary, but many users report noticing benefits within a few weeks of consistent use.

While Natto capsules are beneficial for many, individuals with soy allergies or specific health conditions should consult a healthcare provider before use.

By signing up to our monthly subscription, you'll get your capsules delivered every month automatically & you'll get to enjoy big savings, compared to making a one-off purchase. Free delivery, no extra fees, cancel anytime.

Yes, you can cancel your subscription at any time by logging into your account and selecting the cancellation option. If you have any trouble cancelling your subscription, please contact our support.

Your monthly payment will generally stay the same with each renewal, but any updates to pricing will be communicated to you in advance, allowing you to make an informed decision before your next renewal.

To create an account, go to the account page and enter your email address.

No, you don’t need an account to place an order. You can check out as a guest; however, creating an account allows you to track orders, view your purchase history, and makes checkout faster on future orders.

Log in to your account, then go to “Account Settings” or “My Profile.” Here, you can update your contact details, password, and billing or delivery information.

Once logged into your account, go to “Order History” or “My Orders” to view details of all your past purchases.

If you’re having trouble logging in, make sure you’re using the correct email address. If issues persist, feel free to contact our support team for assistance.

If you wish to delete your account, please reach out to our support team. They’ll help you with the deletion process and answer any questions you may have.

Yes, we prioritize your privacy and security. Your account details and personal information are protected, and we follow industry-standard security practices to keep your data safe.

Absolutely, you can select a delivery address at the checkout stage. Your order will automatically default to any saved addresses

We offer FREE Standard UK delivery, as well as 48 Hour Tracked (£2.75) & 24 Hour Tracked (£3.80) options.

Currently we only ship within the UK but we will be shipping to mainland Europe from January 2025.